At Bank Station, customer service assistants must face an epidemic of dropped phones, wallets, and Oyster Cards on the tracks. Trains are forced to come to a halt as they retrieve items. Sometimes even the staff lose an item or two on the tracks.
A behind the scenes look alongside the underground army that keeps the Tube running as it travels the equivalent of six times around the world every day. Join Charlotte and others on the team as they work to keep the Piccadilly Line running despite unexpected maintenance issues.
As Halloween arrives, the Tube prepares for one of its busiest nights of the year. Tensions run high as crowded stations are temporarily closed to prevent tragedy. Massive engineering projects at one of the Tube's busiest stations adds to the jumble.