Elaine Shore was the best surprise of the show. Her comic timing working with Arnie as Felicia, his secretary, made every office scene in that show shine. She put Arnie in his place and added some spunk each time she appeared on screen. The first episode provided a clue about how she would "handle" Arnie by attempting to empty his briefcase while Arnie was embarrassed to show that the contents were simply a brick. From that point on, the show shined in the office and tended to wane in the home scenes. Every time Elaine came on the screen, Tom Pedi, Roger Bowen, Herb Voland, and Herschel Bernardi had a special camaraderie that kept the momentum.
