Amazon made a small bit of British TV history on Tuesday night, becoming the first streaming service to broadcast live English Premier League football. But its coverage was not without the odd hitch.
Amazon Prime Video users got in touch with the company to report issues with their feed, as they attempted to tune into coverage of Burnley v Manchester City and Crystal Palace v Bournemouth.
A number of users posted images of their television showing the error message, “Something went wrong.” Others reported issues with buffering, while some complained about the lag in their stream.
The Amazon Help Twitter account was responding to people on the social media site, urging them to go through its troubleshooting steps and apologizing for the “poor experience.”
Below are a couple of examples of typical complaints on Tuesday night:
Anyone else having trouble steaming @amazonuk @amazon tonight? It’s not even the most popular game!
Amazon Prime Video users got in touch with the company to report issues with their feed, as they attempted to tune into coverage of Burnley v Manchester City and Crystal Palace v Bournemouth.
A number of users posted images of their television showing the error message, “Something went wrong.” Others reported issues with buffering, while some complained about the lag in their stream.
The Amazon Help Twitter account was responding to people on the social media site, urging them to go through its troubleshooting steps and apologizing for the “poor experience.”
Below are a couple of examples of typical complaints on Tuesday night:
Anyone else having trouble steaming @amazonuk @amazon tonight? It’s not even the most popular game!
- 12/4/2019
- by Jake Kanter
- Deadline Film + TV
Amazon has announced that more than 40 presenters and former professionals will be part of its English Premier League lineup, with its coverage of the soccer competition kicking-off in December.
Amazon secured rights to show the Premier League in the UK last year, and will air 20 matches a season. Coverage will launch on December 3 with mid-week fixtures, before it shows 10 matches on December 26-27.
BBC presenter Gabby Logan will anchor the Sunset+Vine-produced action, alongside Eilidh Barbour — a BBC and Sky broadcaster — and Jim Rosenthal, a veteran who has covered the world’s biggest sporting events for major UK broadcasters.
Logan is already hosting weekly Amazon soccer show Back of the Net, but her presence on live coverage is still a coup for the Jeff Bezos-owned streamer. Logan is one of the BBC’s highest-profile presenters, taking home a salary of more than £290,000 and hosting shows including Sports Personality of the Year.
Amazon secured rights to show the Premier League in the UK last year, and will air 20 matches a season. Coverage will launch on December 3 with mid-week fixtures, before it shows 10 matches on December 26-27.
BBC presenter Gabby Logan will anchor the Sunset+Vine-produced action, alongside Eilidh Barbour — a BBC and Sky broadcaster — and Jim Rosenthal, a veteran who has covered the world’s biggest sporting events for major UK broadcasters.
Logan is already hosting weekly Amazon soccer show Back of the Net, but her presence on live coverage is still a coup for the Jeff Bezos-owned streamer. Logan is one of the BBC’s highest-profile presenters, taking home a salary of more than £290,000 and hosting shows including Sports Personality of the Year.
- 10/31/2019
- by Jake Kanter
- Deadline Film + TV
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