Other than Elaine Hendrix (who plays a villain to perfection), I didn't recognize a single actor in this movie. The lead actress was so inexpressive and wooden I honestly thought she was another famous-singer-wants-to-act-so-gets-her-start-in-a-Christmas-movie train wreck. I thought my suspicions were confirmed when she started humming her little tunes halfway through the movie. I had to look her up after she destroyed the upper register in "Oh Holy Night". Apparently she is actually an actress. Okay. I just couldn't connect with her at all. It didn't help that every single time I looked at her face, I wondered if she had some terrible Botox treatments or if her plastic surgeon should be fired.
The guy who played Mr. Darcy, however, was fantastic. He was every bit what you would think Darcy is. This really has absolutely nothing to do with the Jane Austen novel, but at least the names were the same. Santa Claus just seemed awkward and creepy, yet again for reasons I can't seem to pinpoint.
If you love Christmas movies and are like me where you have to watch every single one ever made, watch it. Just be prepared to be underwhelmed.