Vera Mundt has an eye for people who particularly need their care. However, this time she overshots the target. In order to take the time for the young Eifel ranger Hanna, who is losing her eyesight due to a mysterious infection and is avoiding the risky retinal operation, the care assistant rescheduled a home visit. Unfortunately with dire consequences: It is not noticed that a single pensioner fell during the night and is waiting in vain for help. Dr. Chris Wegner is now enough with Vera's intuitive way. Either his employee adheres to the guidelines - or he quits her. Although she realizes her mistake, she does not want to give in to her self-image as a committed, mobile nurse. Now, of all times, that she has settled in in Monschau, the end threatens her for good. A ray of hope is her Berlin friend Daniel, whom Vera has quartered with the Mundts. He wants to help Vera save her job. For the advances of the hospital doctor Dr. Vera Maurer, however, has no nerve. At least not now.
—ARD Das Erste