Rav finds out what it is like to be homeless at Christmas. The team hear about a first-time stallholder at Manchester Christmas markets who is counting on toasted cheese sandwiches and a little girl bouncing back from cancer treatment.
Rav meets a team from a mental health charity producing wooden decorations for the Christmas markets. The team follow the building of a Winter Wonderland and Trading Standards Officers checking that alcohol being sold is what it says it is.
Hayley follows the journey of a Christmas tree from the Scottish Borders to a Manchester living room. We see the work of the licensing authorities making sure taxis are safe and Rav meets the Street Angels.
We find out what it takes to keep ahead of the competition in the world of Christmas catering. The pupils of Trinity High School prepare for their carol service and Rav joins police patrolling the busy streets and shopping areas.
The team discover what it takes to get an iconic Manchester hotel ready for Christmas. They also follow the fortunes of a new stallholder hoping for success with their blanket business on the Christmas markets.