Jordan Turner (Halle Berry) is an experienced 911 operator but when she makes an error in judgment and a call ends badly, Jordan is rattled and unsure if she can continue, but then teenager Casey Welson (Abigail Breslin) is abducted and calls 911. Jordan is the one called upon to use all of her experience, insights and quick thinking to try to help Casey escape and also to make sure the man is brought to justice.Written by
Halle Berry visited a call center and hung out with 911 operators in preparation for her role. She found their job to be emotionally very stressful. See more »
When the first eyewitness calls from the freeway, she states the model of the car. During his dispatch, Marco also states the model of the car. As time passes, Casey pours paint out of the broken taillight while Jordan dispatches to police. But she states the car as unknown make and model. This information would've been relayed to her. See more »
Mom. Mom, you were always the perfect mother. You gave me everything that I ever wanted. And I love you. I love you so much. And I'm really sorry. Please don't ever forget me.
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Even the few predictable turns of events are delivered with suspense
There is the main character who is good but not perfect, and there is the one mistake she makes that almost destroys her. And there is her nemesis, engaging her at a challenge greater than any she has had to confront before.
The Call models just about all the techniques of good storytelling. Character, plot, action, and suspense—all the ingredients of a good thriller are there, and blended well. Halle Berry gives a superb performance heading a cast that is capable overall. We can sense and feel the story as it happens.
The bad guy is always a step ahead. Except when he is two steps ahead. Except when the protagonist undertakes a bold new move and, if it works . A big "if," that is.
On a couple of occasions, this movie gives stinging reminders of human fallibility, specifically lapses of good judgment that can cause a situation to deteriorate. We want to beckon the characters in front of us to do certain things, and fast. But they are either too daring or too guileless to anticipate the curveballs that are about to hit them.
Frustrating as that may be, the ending holds a twist gratifying enough to compensate for those frustrations. That even glosses over a certain lack of dénouement—perhaps the one part of storytelling this movie could have used more of. Or was it part of the plan to leave a few things to our imagination?
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