Outsourced 

A manager is sent to India to oversee a staff of customer service representatives.

Creator:

Robert Borden

Stars:

Ben Rappaport, Anisha Nagarajan, Diedrich Bader

4 nominations.

Cast

Series cast summary:
Ben Rappaport	...	Todd Dempsy 22 episodes, 2010-2011
Anisha Nagarajan	...	Madhuri 22 episodes, 2010-2011
Diedrich Bader	...	Charlie Davies 22 episodes, 2010-2011
Parvesh Cheena	...	Gupta 22 episodes, 2010-2011
Pippa Black	...	Tonya 22 episodes, 2010-2011
Rebecca Hazlewood	...	Asha 22 episodes, 2010-2011
Rizwan Manji	...	Rajiv Gidwani 22 episodes, 2010-2011
Sacha Dhawan	...	Manmeet 22 episodes, 2010-2011
Thushari Jayasekera	...	Pinky 22 episodes, 2010-2011
Guru Singh	...	Ajeet 21 episodes, 2010-2011
Roger Narayan	...	Multiple Characters (Voice) / ... 21 episodes, 2010-2011
Sharmila Devar	...	Lata / ... 20 episodes, 2010-2011

Storyline

Todd Dempsey works at American Novelty Company is in line to be the manager of the call center. But after attending a training seminar, he returns to discover that the Company decided to out source the call center to India. And if Todd wants to be the manager of the call center, he must move to India which he reluctantly does. And he has a hard time adjusting to their customs. And he has to deal with the assistant manager who wants to be manager, so he is doing everything to get rid of him. He meets another American assigned there, Charlie and an Australian whom he leans on.

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Plot Keywords:

call center | india | workplace | office | novelty shop | 

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Genres:

Comedy

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Certificate:

TV-14

Details

Official Sites:

NBC [United States]

Country:

USA

Language:

English

Release Date:

23 September 2010 (USA)

Also Known As:

A számkiszervezett

Filming Locations:

CBS Studio Center - 4024 Radford Avenue, Studio City, Los Angeles, California, USA

Company Credits

Production Co:

In Cahoots, ShadowCatcher Entertainment, Universal Media Studios (UMS)

Technical Specs

Sound Mix:

Stereo

Color:

Color

Aspect Ratio:

1.78 : 1

Did You Know?

Trivia

Rizwan Manji & Ben Rappaport are also part of the cast of another show "Mr. Robot".

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Goofs

Mumbai is hours ahead of the central United States. In order to operate a call center that takes orders from the US during US business hours, the call center would need to be operating from about 6pm Mumbai time until 7am Mumbai time. In this show it is clear that Mid-American Novelty Call Center in operating during normal daylight hours. The movie that this series is based on actually shows the call center operating during the overnight hours.

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Connections

Referenced in 30 Rock: Let's Stay Together (2010)

User Reviews

Do I REALLY want to watch this?

As someone who has TWICE within the last 7 years lost my position to outsourcing I winced at the news of this show coming to NBC. After all, WHY would I want to watch a show, and a comedy at that, based upon a concept that has left me jobless. I have to be honest; I was hoping that the employees would be foolish, cultural stereotypes, and therefore I would have an excuse to poke fun at them. So I sat back, got my generic snacks and soda ready (can't afford the name brand stuff anymore) and prepared myself for a chance at cultural ridicule. But a funny thing happened; about 10 minutes in....I laughed! Not at the locals naive concept at American excesses, NOT at their reverence of all things beef-related, NOT at their stereotypical accents (actually in THEIR country the American had the accent) but because I heard something funny. So I put my pride in my pocket and started to watch this show as though I was interested in what I was watching. Then I realized something; just because someone is naive doesn't make them stupid or deserving of ridicule. What I ALSO realized was that these characters were just like me...wanting a job so they could pay their bills, put food on their table and a roof over their heads. And even though the locals were naive and kind of goofy in a sweet way I found myself caring about them. For example, the young girl who barely speaks above a whisper; THIS is a job for someone like her? Of course not. But her character was so innocent and so sweet and wouldn't give up I was rooting for her to succeed. The guy who couldn't stop talking...we ALL know someone like that but he wasn't obnoxious, probably just lonely and haven't we ALL been there? The American manager who was sent to India to head this rag-tag group could have been written as a cruel SOB but he wasn't. Their success was HIS success and he goes above and beyond to see that his employees succeed so he could secure his own position and contribute to the company's bottom line (without being a creep in the process). These are likable, well conceived and well acted characters and guess what...the show is funny. Maybe not "The Big Bang Theory" or "30 Rock" or even "Family Guy" funny but I'm willing to give them every opportunity to rise to the occasion.