Outsourced 

A manager is sent to India to oversee a staff of customer service representatives.

Creator:

Robert Borden

Stars:

Ben Rappaport, Anisha Nagarajan, Diedrich Bader

4 nominations.

Cast

Series cast summary:
Ben Rappaport	...	Todd Dempsy 22 episodes, 2010-2011
Anisha Nagarajan	...	Madhuri 22 episodes, 2010-2011
Diedrich Bader	...	Charlie Davies 22 episodes, 2010-2011
Parvesh Cheena	...	Gupta 22 episodes, 2010-2011
Pippa Black	...	Tonya 22 episodes, 2010-2011
Rebecca Hazlewood	...	Asha 22 episodes, 2010-2011
Rizwan Manji	...	Rajiv Gidwani 22 episodes, 2010-2011
Sacha Dhawan	...	Manmeet 22 episodes, 2010-2011
Thushari Jayasekera	...	Pinky 22 episodes, 2010-2011
Guru Singh	...	Ajeet 21 episodes, 2010-2011
Roger Narayan	...	Multiple Characters (Voice) / ... 21 episodes, 2010-2011
Sharmila Devar	...	Lata / ... 20 episodes, 2010-2011

Storyline

Todd Dempsey works at American Novelty Company is in line to be the manager of the call center. But after attending a training seminar, he returns to discover that the Company decided to out source the call center to India. And if Todd wants to be the manager of the call center, he must move to India which he reluctantly does. And he has a hard time adjusting to their customs. And he has to deal with the assistant manager who wants to be manager, so he is doing everything to get rid of him. He meets another American assigned there, Charlie and an Australian whom he leans on.

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Plot Keywords:

call center | india | workplace | office | novelty shop | 

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Genres:

Comedy

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Certificate:

TV-14

Details

Official Sites:

NBC [United States]

Country:

USA

Language:

English

Release Date:

23 September 2010 (USA)

Also Known As:

A számkiszervezett

Filming Locations:

CBS Studio Center - 4024 Radford Avenue, Studio City, Los Angeles, California, USA

Company Credits

Production Co:

In Cahoots,ShadowCatcher Entertainment,Universal Media Studios (UMS)

Technical Specs

Sound Mix:

Stereo

Color:

Color

Aspect Ratio:

1.78 : 1

Did You Know?

Trivia

Rizwan Manji & Ben Rappaport are also part of the cast of another show Mr. Robot (2015).

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Goofs

Mumbai is hours ahead of the central United States. In order to operate a call center that takes orders from the US during US business hours, the call center would need to be operating from about 6pm Mumbai time until 7am Mumbai time. In this show it is clear that Mid-American Novelty Call Center in operating during normal daylight hours. The movie that this series is based on actually shows the call center operating during the overnight hours.

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Connections

Referenced in 30 Rock: Let's Stay Together (2010)

User Reviews

Likable office sitcom with a positive attitude

Never really wanted to go to Mumbai, but this apparent TV sitcom take on a 2006 movie (didn't see it) about a mid-level management type in charge of a new novelty telemarketing office in India gives it an almost college campus-type setting - complete with cafeteria - that almost makes it look like an interesting place to go. The culture clash between mid-stream, midwestern America and the Indian call center employees could've been ugly or boring. This is neither. The light relationship banter, reminiscent of "Better off Ted," keeps the characters interesting, and sets the stage to await further developments. There's obviously a lot more rich cultural material to mine. Have to admit, the novelties are interesting enough that you wonder, if someone is actually selling them somewhere, how much would they be?