When shoppers invade Mall of America on the busiest shopping day of the year, Mall Cops deal with a shoplifting ring, a man carrying a concealed weapon, a little girl who has had a seizure, and an intoxicated man who refuses to leave.
The Minnesota Vikings are in the NFL playoffs, and when former Vikings players come to the rotunda, thousands of rabid fans turn out to see their heroes.
Sarah Palin comes to Mall of America and the Mall Cops are stretched to their breaking point as they confront passionate followers, protestors, a bounty hunter, and a bomb threat while protecting one of America's most high profile figures.
As teens fill Mall of America for the premiere of the popular movie Twilight: New Moon, Mall Cops break up a fight where one of the participants has a knife. Officers also deal with a ranting customer, and convince a drunk man not to get behind the wheel.