Susan and Hawk are among the hostages taken by three men during a robbery gone bad at a Post Office. One of the hot headed robbers shoots several people, including critically injuring Hawk. Spenser and Postal Inspector Higgins attempt to help defuse the situation by tracking down the girlfriend of one of the robbers, while Susan and Hawk try to talk the more sensible offenders into surrendering. Sgt Belson struggles to meet the demands of the robbers. In the end, it comes down to Belson balancing the deadline demands of the robbers and the antsy SWAT commander with Spenser taking action of his own.
—kamas716