- Naomi: He would have been forty... today.
- Dr. John Becker: Who? Who would have been forty?
- Naomi: My son.
- [Becker hesitates, then turns back and sits next to Naomi]
- Naomi: It's funny. He got to work early that morning and called me just to chat about... dinner that weekend, the trip he was planning, the weather. It was such a beautiful September day. He said he could see practically all of Manhattan from his office. He loved that view. Then he had to go to a meeting. Didn't even say goodbye, just said he'd call me later. I did the dishes, I made coffee... and then I... just happened to turn on the TV. Ever since, I've thought of all things I would have said if I'd... known... I'd never talk to him again.
- Dr. John Becker: I'm so sorry.
- Naomi: [starts to cry] I've been telling myself to come down here ever since... since it happened. Now I've finally made it and... I can't go up there. I'm afraid to look and... and see... all that emptiness...
- Linda: Yes, I do screw up, but I also do a lot of good things around here. I'm the one who draws pictures with the little kids when they're scared. I'm the one who talks to the old people when they're lonely. And why do you think we have so many young male patients? Because I've got an ass like a 16 year old boy, which for some reason guys seem to like.
- Jake Malinak: Hector, just the man I wanna see.
- Hector Lopez: Actually, you'd wanna see pretty well anybody.
- Dickie: Regular coffee will be fine.
- Donna: In a clean cup.
- Chris Connor: Oh, in a clean cup. I'll see what I can do.
- [aside to Jake at counter]
- Chris Connor: What a bitch!
- Jake Malinak: [walks from counter toward couple] Hi folks. I'm Jake. I run the newsstand here.
- Dickie: Do you hear that, honey? He's blind, and he runs his own business.
- Donna: It's a newsstand, not Microsoft.
- Jake Malinak: [aside to Chris at counter] Not just a bitch-a patronizing bitch!