This kind of bullying is all too common from fans of Asian actors and singers taking revenge for imagined slights toward their personal favorites. Here, as in most cases, it's complete bullshit. It's also unconscionable. This kind of online bullying is exactly the kind of thing that lead to a popular singer taking her life just a couple weeks ago, and she's far from the first. To the person or persons who wrote these reviews, grow the hell up and think twice before you post bullying things like these reviews. Luckily, in this case, they tried to bully one of the most popular and respected actresses in China so they got no traction.
Now on to the review. This is a stellar cast. The acting is wonderful and solid from each and every cast member. It's a poignant and touching comedy/drama about friendship, interpersonal relationships of all kinds and the nature of love.
It may not be for everyone as the central plot point is a misunderstanding that's a little hard to buy, but the actors really sell it, so it works for me. The main heroine is quirky, but doesn't fall into the western 'manic pixie dream girl' trope that's so annoying in western films. In fact, she's quite the opposite--charming, optimistic and grounded.
As a side note, one of the things I like best about it is that the heroine doesn't need to get a 'makeover' for the male leads to develop affection for her as would absolutely have happened in a western show of this type. Kudos for that, show runners. Now, that may happen before the end, but her appearance is not why the male leads or her coworkers come to cherish her, and I find that very refreshing.
At this point, I've watched through episode 22, and I'm finding it absolutely delightful. The idea that anyone could have honestly reviews it as 1/10 after actually watching it is simply not believable, and the critiques offered in those reviews make it very apparent that they didn't actually watch it at all.