Alejandro is on his patio and a woman's body falls down next to him. It's Julia and she is alive! She can't move and calmly gives instructions to Alejandro, who is shocked but manage to call emergency. Her requests don't stop here, because Julia lives in the apartment just above Alejandro's and has nobody to help her in the city, so, despite he has never seen her before, now he must adapt his routine to help his neighbor. In this very crazy and not common way, this two people, who were very comfortable with their solitude and phobias, are going to begin to feel interest for each other's worlds, opening their lives to the magic that comes along when love arrives.