7.5/10
180
2 user

Operator (2015)

Gemma wakes to find her house on fire. Trapped with her son, she dials 999. The operator who answers holds Gemma's life in her hands.

Director:

Caroline Bartleet
Reviews
Won 1 BAFTA Film Award. Another 1 win. See more awards »

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Cast

Credited cast:
Kate Dickie ... Operator
Vicky McClure ... Gemma
Laura McAlpine ... Call Handler
Rest of cast listed alphabetically:
Janet Bartleet Janet Bartleet ... Call Handler
Larry Bartleet Larry Bartleet ... Call Handler
Zora Bishop ... Female Caller
Philip De Winter Shaw Philip De Winter Shaw ... Male Caller (as Philip De Winter)
Phil Dean Phil Dean ... Call Handler
Eoin Geoghegan Eoin Geoghegan ... Male Caller
Lolly Jones Lolly Jones ... Call Handler #3 (as Lorna Jones)
Beth Park Beth Park ... Radio Operator
Paul Andrew Williams Paul Andrew Williams ... Firefighter
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Storyline

With her house engulfed in flames and her three-year-old son choking from the thick black smoke, a desperate young mother, Gemma, dials for help. On the other side of the line, a highly skilful and alert female Emergency Services Operator tries to guide the helpless mother, as the fire rapidly devours her home threatening their lives. Now, the three lives are inextricable in a dramatic and intense situation where a swift, yet careful approach is needed. The Fire Brigade is on its way, however, will they make it in time? Written by Nick Riganas

Plot Summary | Add Synopsis

Genres:

Short | Drama

Parents Guide:

View content advisory »
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Details

Official Sites:

Official Website

Country:

UK

Language:

English

Release Date:

3 October 2015 (Canada) See more »

Filming Locations:

London, England, UK

Company Credits

Show more on IMDbPro »

Technical Specs

Runtime:

Color:

Color
See full technical specs »
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Did You Know?

Connections

Featured in The EE British Academy Film Awards (2016) See more »

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User Reviews

 
Wasn't quite feeling it.
13 September 2016 | by HellmantSee all my reviews

'OPERATOR': Three Stars (Out of Five)

A 6.5-minute dramatic thriller short film; about an emergency- services operator, that's trying to help a frightened woman, and her 3-year- old son, escape a house fire. The short was written and directed by actress, turned first time filmmaker, Caroline Bartleet. Kate Dickie stars in the movie, as the operator. I think the story is a great idea for a short flick, and I really respect the people who actually do those jobs (and have to deal with real life scenarios, like the one in this movie), but I still think the film could have been even better. The acting is decent (from Dickie), and Bartleet does an adequate enough job building some tension; but I think a lot more could have been done with the material. I just wasn't quite feeling it. I also saw a similar short film, called 'THE PHONE CALL' (a few years ago); that actually won the Academy Award for Best Live Action Short Film (in 2014). That short is about a crisis center hot-line operator, that has to deal with a very intense suicide caller. It's a much better film, by comparison.

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