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Personal Shopper (2016)

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A personal shopper in Paris refuses to leave the city until she makes contact with her twin brother who previously died there. Her life becomes more complicated when a mysterious person contacts her via text message.


Olivier Assayas


Olivier Assayas
2,800 ( 535)
9 wins & 19 nominations. See more awards »



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Cast overview, first billed only:
Kristen Stewart ... Maureen
Lars Eidinger ... Ingo
Sigrid Bouaziz ... Lara
Anders Danielsen Lie ... Erwin
Ty Olwin ... Gary
Hammou Graïa Hammou Graïa ... Detective
Nora von Waldstätten ... Kyra
Benjamin Biolay ... Victor Hugo
Audrey Bonnet ... Cassandre
Pascal Rambert ... Jérôme
Aurélia Petit Aurélia Petit ... Chanel PR
Olivia Ross ... Attachée de presse maison de couture Londres
Thibault Lacroix Thibault Lacroix ... Attachée de presse maison de couture Paris
Calypso Valois Calypso Valois ... Assistante séance photo
Benoit Peverelli ... Photographer


It's been already three months since the sudden death of her 27-year-old twin brother Lewis from a congenital malformation of the heart, and Maureen, a young fashionista, assistant to a celebrity woman and a capable medium, still hasn't made any contact with him. Spending her time between high profile fashion establishments and the abandoned Lewis' house in Paris, Maureen is silently battling with the gut-wrenching grief and sorrow, while at the same time, looking for a sign from her deceased brother after an oath taken between the twins. Aloof, disoriented and still mourning, wraithlike Maureen attuned to the ethereal realm, is inevitably caught between this world and the spiritual, always looking for portals and a sign that would prove her brother right, however, in vain. Unexpectedly, as the days pass by swiftly and the random apparitions become more frequent, Maureen will start to receive strange text messages from an unknown sender who seems to know a lot about her, but in the ... Written by Nick Riganas

Plot Summary | Add Synopsis


Connection in time. See more »

Motion Picture Rating (MPAA)

Rated R for some language, sexuality, nudity and a bloody violent image | See all certifications »

Parents Guide:

View content advisory »



English | French | Swedish | German

Release Date:

10 March 2017 (USA) See more »

Also Known As:

Personal Shopper See more »

Filming Locations:

Paris, France See more »


Box Office


$6,000,000 (estimated)

Opening Weekend USA:

$79,175, 12 March 2017, Limited Release

Gross USA:

$1,305,195, 9 June 2017

Cumulative Worldwide Gross:

$269,920, 19 March 2017
See more on IMDbPro »

Company Credits

Show more on IMDbPro »

Technical Specs


Sound Mix:

Dolby Digital



Aspect Ratio:

2.40 : 1
See full technical specs »

Did You Know?


This was the first film in the 69th edition of the Cannes International Film Festival to be booed by some of the critics. Other critics gave it rave reviews. In spite of the divisive reactions by the international critics, the film was later well-received by the audience at the premiere, who gave a long standing ovation. Olivier Assayas finally won the 'Best Director' award by the 'Official Competition' jury. See more »


When Maureen is texting, her texts are frequently answered immediately, usually in less than one second. There is no time lag built in for the other person to read her text and type in their response. This goof is probably intentional. Building in a time lag for the other person to read/respond to her messages would considerably slow down the pacing of the movie, so responses to her texts were probably prepared in advance and sent immediately. See more »


Maureen Cartwright: [talking about her deceased brother] So we made this oath... Whoever died first would send the other a sign.
Ingo: A sign? From- from the afterlife?
Maureen Cartwright: You could call it that; you could call it a million things.
Ingo: But... how do you know if it's a sign?
Maureen Cartwright: I'm a medium. He was- he was a medium. I'll just know it.
Ingo: Have you... communicated with spirits before?
Maureen Cartwright: Um. Lewis thought they were... spirits. I'm- I'm less sure. But yes. Uh, somewhat.
[gets off the couch to smoke]
Maureen Cartwright: I mean there are invisible... presences......
See more »


Referenced in Midnight Screenings: Personal Shopper (2017) See more »


Das Hobellied
Written by Konradin Kreutzer and Ferdinand Raimund
Performed by Marlene Dietrich
See more »

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User Reviews

This years most misleading trailer award goes to......
8 March 2017 | by WalterKovacksSee all my reviews

If you're expecting to see a thoughtful addition to modern slow burning haunted house films such as The Others or Paranormal Activity, then look somewhere else. In fact, go and watch those two, they're great films, that reward their audiences with exactly what they were expecting. Sadly, the same can't be said for Personal Shopper. A film that not only gives away a major plot point in the trailer, but also has it contain about 80% of the scares. Seriously. Watch the trailer, nearly every "scary" moment is in there. Sadly, you won't realise this until you've watched the film right up to the abysmal anti climatic end.

I've read other reviewers say they wanted to walk out at the 30 minute mark. I can genuinely see why. I have no problem with films taking their time. In fact, it's nice to just sit back and let a director flaunt their craft. THIS IS NOT ONE OF THOSE TIMES!!!! Everything is so dragged out. But it doesn't get us anywhere. We're subjected to a 20 minute back and forth text conversation, that does nothing, except make you want to check your own phone. It's a tedium that's not resolved either. We're left wondering who's on the other end of the conversation? In fact, I'm still not sure why it's even in there. It serves absolutely no purpose to the plot. If they'd left it out, you wouldn't have missed it. It's that irrelevant. There's also a brutal murder of a major character (but, if you've seen the trailer, you know who it is, and where it happens), but it's wrapped up inside 10 minutes, and not mentioned again.

So that's the film, what about tween idol Kristen Stewart? Well that's where there is a slight ray of hope (albeit an emo friendly black one). Granted, she does do what people have come to expect, which is essentially look sullen and pout. However, that actually works here, as her character is dealing with a very recent death of a twin, who died from a condition she has, and may kill her in the same spontaneous manner. So as far as casting is concerned, she's a clever choice. It's hard to comment on the rest of the cast, as they fleet in and out so quickly, you'll struggle to remember them. Think Daniel Radcliffe in the Woman in Black, only instead of Kristen Stewart being surround by creepy toys with renaissance eyes, she's surrounded by real people who serve no purpose, and aren't given long enough to have one.

As far as the supernatural element goes, it feels tacked on. The trailer lead me to believe that there's either a malevolent spirit chasing Bella Swan, and like Paranormal Activity, it'll get stronger the more attention she gives it, or that she's a medium who doesn't know it, and her day to day life is invaded by her unknown powers. This is not the case for either. Every time something spooky happens, it's treated as the norm, and nobody is overly phased by the fact that this girl is seeing full entities. Even she takes it in her stride. The whole thing ends up feeling like somebody filmed Kristen Stewart, then at the last minute thought "I like ghosts".

If you want to see a decent haunted house chiller, this isn't for you. If you want to see a decent murder mystery, this isn't for you. If you want to see the girl from Twilight in nothing but little black pants, give it a go. For me though, this is a disappointment that rivals The Girl on the Train.

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