The next number the team receives is for 911 call operator and trainer, Sandra Nicholson, who has an exemplary on-the-job record. Finch has gone undercover as a 911 operator in the same call center, where he is able to monitor her calls. Finch believes he has the incident which the Machine saw as she takes the call of a young boy named Aaron, who is eventually kidnapped by the men who broke into his house. This incident being the one (the Machine saw) becomes a certainty when the lead kidnapper calls Sandra on her own cell phone, and seems to know so much about her and being able to see her every move within the call center. Finch passes along whatever information he can to Reese and Shaw, who are following the cell phone call signal, which proves to be more difficult than first anticipated. Finch has to find out why Sandra is targeted by digging into her past, while he tries to help her, knowing that he has to elude whoever is watching her. Fusco can only provide limited assistance ... Written by
Did You Know?
Introduction of "The Voice". See more
When Aaron sits in the closet during the 911 call the doors to the closet are closed. When Finch uses the web-cam to see the events as they took place, the doors to the closet are open when the men grab Aaron. See more
There is no dead in team.