As the Care Bears experience a rash of disappearing personal items, they receive an alert from their Care Bear Transporter. A girl on Earth named Emma is in trouble and needs their help. Her caring quotient has dropped dangerously low after her brother and his friends refused to play with her. The Care Bears decide to bring her to Care-a-Lot, in the hope they can boost her confidence by having her find their lost things. They don't know, however, that they've landed her right in the middle of one of Grizzle's evil plans. Grizzle has been stealing their items in the hopes of finding out what makes them tick. He's now set his sights on actually capturing a Care Bear and analyzing it.