Courtney and her husband Jay, an incredibly busy young couple, are lucky they've got a reliable caregiver for their kids - Jay's mom Ellen! Without her, their family couldn't survive. But sensitive mother in-law Ellen feels like the hired help. Courtney constantly berates her about her poor babysitting skills. No matter how hard Ellen tries she is unable to please her daughter in-law. Ellie gets these two in-laws to take a time out and start scheduling some family time into the babysitting schedule.