Bosses of chain businesses go undercover to their own stores in various locations and various jobs around the store and interact with the employees. Depending on the employee's impression, it will prove to the boss how important the job is to them.
Did You Know?
In ads for the series, the title style of the camera pointing down at the cityscape is used. In addition to the time slot being called out, casting a shadow on a building, two birds are added flying by. The birds are in silhouette, flying in an orientation traditional for a level-to-horizon camera shot, not for one pointing straight down where you should see both wings at all times. See more
Spin-off Undercover Boss: Abroad