PCs Lucy Slater and Jake Loughton answer a call at a local bank where a violent robbery has just taken place. One employee was shot while another, Mrs. Duffy, helps the police with the investigation. DI Keenan and DS Luke French review the CCTV footage but the man, who got away with £30,000, was wearing a balaclava. He was using a Russian pistol, however. Neil Parker and Kelly Copper try to help an old man, Clarence, who doesn't remember where he lives. John and Kate continue work on repairing their relationship but DCI Vaughn is having trouble with it all. Insp. Black gives birth to a baby boy. Luke French receives shattering news.