Product Recall 

Michael tries to be proactive during a watermark crisis, but only makes the situation worse. Meanwhile, Angela has trouble being apologetic with customers, and Andy discovers a secret about his new girlfriend.

Director:

Randall Einhorn

Writers:

Greg Daniels (developed for american television by), Brent Forrester

Stars:

Steve Carell, Rainn Wilson, John Krasinski

Cast

Episode cast overview, first billed only:
Steve Carell	...	Michael Scott
Rainn Wilson	...	Dwight Schrute
John Krasinski	...	Jim Halpert
Jenna Fischer	...	Pam Beesly
B.J. Novak	...	Ryan Howard
Ed Helms	...	Andy Bernard
Leslie David Baker	...	Stanley Hudson
Brian Baumgartner	...	Kevin Malone
Kate Flannery	...	Meredith Palmer
Mindy Kaling	...	Kelly Kapoor
Angela Kinsey	...	Angela Martin
Paul Lieberstein	...	Toby Flenderson
Oscar Nuñez	...	Oscar Martinez
Phyllis Smith	...	Phyllis Lapin
Creed Bratton	...	Creed Bratton

Storyline

Michael tries to be proactive during a watermark crisis, but only makes the situation worse. Meanwhile, Angela has trouble being apologetic with customers, and Andy discovers a secret about his new girlfriend.

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Plot Keywords:

girl | reference to battlestar galactica | 

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Genres:

Comedy

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Certificate:

TV-14

Did You Know?

Trivia

Angela realizes that Kevin made an error adding 4 and 7. Has nothing to do with with Jim's costume, since it was a payroll form and not an expense form. They both just happen to have the same numbers.

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Goofs

While Michael is filming his apology video, what he is saying does not match up with the cue cards that Dwight is holding.

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Quotes

Customer: I'm calling the Better Business Bureau!
Michael Scott: Yeah, well, I'm calling the Ungrateful Biatch Hotline!

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Connections

Featured in WatchMojo: Top 10 Pranks from The Office (U.S. version) (2014)

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Soundtracks

Hollaback Girl
Written by Gwen Stefani
Performed by Mindy Kaling

User Reviews

The F word!!!

The most fantastically underrated episode in this season!!!!

Details

Language:

English

Release Date:

26 April 2007 (USA)

Company Credits

Production Co:

Deedle-Dee Productions, Reveille Productions, NBC Universal Television

Technical Specs

Runtime:

21 min

Sound Mix:

Stereo

Color:

Color

Aspect Ratio:

1.78 : 1