We're Here to Help (2007)
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But for me, the importance of this story is the reforms of the bureaucracy which have taken place since the early 90s. Complaint procedures are readily accessible and well resourced. The wings of these maniacal managers have been clipped and New Zealand is a better place because of Dave Henderson and Rodney Hide.
Go see it....doesn't matter where you live. I suspect these issues are rather universal. We've heard that 'the price of liberty is eternal vigilance', this film is about some vigilant people who stood up to the tyranny of the managers...the world would be a better place of more people followed th lead of those portrayed in 'We're Here to Help'