Tony loses out on the Concierge of the Year award because his services are deemed old-fashioned. Riled, he decides it's time to modernise his game. But when he gets involved with a gang of Russian drug dealers he soon find himself out of his depth. Meanwhile, Rebecca realises she has a serious mutiny on her hands after cancelling the Christmas party. She reinstates it, with Charlie's help, and he ends up proving his worth in more ways than one. Elsewhere, famous British actor and renowned sex addict, Aiden Spencer, is using the hotel for a press junket to promote his latest film. Anna bonds with his terrified PA, Elizabeth, and, pretending to be a journalist, gets the truth out of the actor about his "problem". Could this be Anna's dream ticket if she sells the tape to a real journalist?
Did You Know?
Every year I'm a bloody pixie! Why can't I be Santa?
Because Santa has to be happy, and you are moody bastard
What Christmas Means To Me
Written by Allen Story
, Anna Gordy Gaye
and George Gordy
performed by Stevie Wonder See more