Pepper may win an award, an audience 'homeability' focus group hates her grim appearance, unlike charming Charlie Babcock. So Jack expects her ordered behind the screens. Even Chick is tempted to bond in order to get seduction tips. Giving Pepper a pets/human interest segment backfires. Charlie offers to coach her in charming on air, but she still gets it wrong every time. Kim has the hots for Pepper's kid brother Mitch, now in college.