Stephen continues to see Kate, causing some staff resentment, especially when Marcus makes her assistant housekeeper. Mrs. Harvey walks out and Kate copes well with a chaotic evening. Clive persuades Mrs. Harvey to return and Kate finally gets her to crack when she admits that Mr. Harvey has left her and she has been defrauding small sums of money to keep herself. Edith comes to the Grand and gets a job as a chamber-maid to be near her baby. Esmee is concerned that her 'girls' are at risk and so Marcus uses five rooms in the Grand for them and their clients. Jacob is appalled and also gets one over on Marcus for offending a lady guest of whom he is fond. He gets drunk and discovers Edith, whom Ruth has paid to go away, leaving the hotel. She confides in him who she really is, causing Jacob to be even more displeased with the Bannermans.
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