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The Outsider 

The consultant hired to change the WJM News makes changes that seem to annoy everyone.


Peter Bonerz


James L. Brooks (created by), Allan Burns (created by) | 1 more credit »

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Episode cast overview:
Mary Tyler Moore ... Mary Richards
Edward Asner ... Lou Grant
Gavin MacLeod ... Murray Slaughter
Ted Knight ... Ted Baxter
Georgia Engel ... Georgette Franklin
Betty White ... Sue Ann Nivens
Richard Masur ... Bob Larson


Lou calls Mary, Murray and Ted in for an early morning emergency meeting. Their already low ratings are slipping even further, and he has to do something about the problem. He has decided to hire a consultant with the job title program coordinator, whose responsibility it will be to find where the problem or problems lie. He hires a young whippersnapper named Bob Larson, who is only two years out of journalism school. Mary, Murray and Ted are somewhat concerned about the authority Bob will have. Ted is even more concerned that Bob will have the authority to fire. After two weeks of Bob being on the job, morale has never been lower at the station especially as most staff don't believe that Bob's numerous suggested changes have made the show better but worse. But a one point increase in ratings over Bob's tenure cannot be ignored. As the staff becomes buoyed by this revelation, Bob drops a bombshell of news on them, which makes them reevaluate their priorities as a news organization. Written by Huggo

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Release Date:

12 October 1974 (USA) See more »

Company Credits

Production Co:

MTM Enterprises See more »
Show more on IMDbPro »

Technical Specs


Sound Mix:




Aspect Ratio:

1.33 : 1
See full technical specs »

Did You Know?


Bob Larson: There's a real lump in my throat.
Georgette Franklin: That's probably the cheese puffs.
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Love Is All Around
Written and performed by Sonny Curtis
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User Reviews

The Efficiency Expert
20 February 2017 | by HitchcocSee all my reviews

Because ratings have become stagnant and low, the guys upstairs have decided to bring in an efficiency expert to figure out ways to get the ratings up. Richard Mazur (an actor that I always liked) is a young man who has total permission to do what he wants. While the staff doesn't like it, his suggestions are quite reasonable. At one point Mary goes into Lou's office to talk about how bad morale is, but Lou tells her, in a really funny way, that they have gained a point in the ratings. But then, suddenly, he quits. The reasons are fair but it doesn't stop Ted suggest that Mary give herself to him to keep him there. Of course, she is outraged. This is really quite a nice episode. Oh, I realize that Valerie Harper (Rhoda) left for New York to have her own spin off show. But it reminded me of the disappearance of the eldest son (Tim Considine) on "My Three Sons." No one even makes a reference to her.

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