Charlotte arrives for work in tears, but it's not until much later in the day that we discover the reason for her distress. Before that, she treats a three-month-old baby who is the victim of shaken baby syndrome. The question is, who's responsible for the baby's condition? The mother, the father, or the 14-year-old stepson? In the meantime, we discover the reason behind Charlotte's tears. She has terminated her relationship with Addy, who doesn't understand why. When Addy presses for an explanation, Charlotte explains that she wants to have a baby. She's 35, and can no longer afford to waste anymore time - her biological clock is ticking. Elsewhere, Frank's bad mood continues to escalate, as does his poor treatment of the staff. He is particularly bloody-minded with Jack, who he believes needs to take his profession more seriously, and banishes the young resident to the Emergency waiting room for the day. Jack is furious. He's had enough of Frank's moods, and, despite warnings from ...