I have a deep sympathy & connection with this movie, because two of my dearest friends were Spanish-speaking cleaners in the UK (although completely legally). Now - through ridiculously hard work and frugal living - they are bilingual, educated, skilled, and making a decent life back in their home country, where I hope to visit them one day.
As such, I can tell you that this film is so true-to-life it brought tears to my eyes. It also has moments of laughter and comedy, and an extremely important message to anyone working for low wages and low respect, and an equally important kick up the backside to people like me who never think we're paid enough, and forget about the 'invisible' people earning half our wages for doing twice the workload.
The actors (many of them cleaners in real life) are never less than excellent, and you have no trouble believing every scene. I encourage anyone to watch this movie, as it has an almost Shawshank-like feelgood factor, but is much more poignant and relevant than even that great film.
The additional programme on the DVD is not as informative as I expected (being more 'fly-on-the-wall' than documentary), but still packs a powerful emotional punch, and really adds to your appreciation of the reality behind the movie.
