John's clinical trial patient arrives, as the staff and press anxiously await to see him perform his miracle operation. Nicky attempts to impress Sacha to further her career. Frieda and Jac form an unlikely friendship.
Hanssen steps down from his role of CEO, with Serena taking over. Ric injures himself in prison. Ollie questions whether he can ever retrain to be a doctor. Jac must locate the rare vinyl she took from Raf's collection.
John's trial patient returns to the hospital, leaving him fearful. Serena learns that Ric is losing hope in prison, and desperately seeks to help him. Jac's cheery attitude causes concern among the staff.