Two employees at a gift shop can barely stand each other, without realizing that they are falling in love through the post as each other's anonymous pen pal.Two employees at a gift shop can barely stand each other, without realizing that they are falling in love through the post as each other's anonymous pen pal.Two employees at a gift shop can barely stand each other, without realizing that they are falling in love through the post as each other's anonymous pen pal.
- Director
- Writers
- Stars
- Awards
- 6 wins total
- Policeman
- (uncredited)
- Customer Recognizing Matuschek
- (uncredited)
- Grandmother
- (uncredited)
- Aunt Anna
- (uncredited)
- Customer
- (uncredited)
- Waiter
- (uncredited)
- Director
- Writers
- All cast & crew
- Production, box office & more at IMDbPro
Featured reviews
The shop is a life microcosm,with its little quiet joys and its bitter disappointments,but,Lubitsch,here very close to Capra ,proves that virtuous gents like Stewart character can triumph in the end;and the final scene of the lovers is one of the wittier in the whole cinema.We seem to know all the clerks in the shop as if we've known them for years,and their everyday life is depicted with love and affection.The yuletide spirit is captured with a lot of emotion-check the scene between the boss and his new delivery boy Rudi and predates "it's a wonderful life" by five years.
The main topic is the fear of solitude.The shop is the place where everyone can feel he is part of a family,a family sometimes truer than the real one (see the boss's wife).And the director wants to make sure that ,when they leave their work on Xmas night,everyone is not on his own.A masterful conclusion.
The remake "you've got mail" featuring Ryan and Hanks is politically correct to a fault.All Lubitsch's movie charm and poetry seem to have been swallowed by the computers.
With its flawless screenplay and cast, it's the most subtle, discreet, and understated of romantic comedies. What other film manages to be so warm-hearted yet so rigorously unsentimental? What other movie story is so exquisitely planned and executed?
Margaret Sullaven isn't sexy, it's true, but this isn't a film about sex. It's about love in the human heart and mind. A sexier actress would have thrown things out-of-balance. As always, Lubitsch knew exactly what he was doing. Just as he knew ace comedian Frank Morgan (the WIZARD OF OZ's Wizard) had hidden depth, which this film so beautifully reveals.
They don't make them like this anymore -- they didn't make them like this back then, either. SHOP was under-rated in 1940, when it appeared. It's simply too subtle, too intelligent and disciplined for the average viewer or critic.
Nothing overdone or exaggerated. Nothing out-of-place. If Mozart had been a filmmaker, he would have made this one. Warm, charming, adult, quiet, intelligent, knowing, touching ... perfection.
Set in Hungary, a young Jimmy Stewart plays the eligible bachelor "Kralik" who becomes the secret admirer of Margaret Sullavan's innocent "Klara". Kralik secretly becomes Klara's pen-friend, and at work together Klara confides in Kralik about the content of his (Kralik's) letters. Clearly Kralik is besotted with Klara - but is unable to make his feelings known whilst he is in competition with the "pen-friend". Confused? Well you wont be - this story has a sweet, almost sugary ending - but we all know it is the ending we all want.
Other characters worth mentioning are Frank Morgan playing his usual role, this time as the shop's owner "Hugo Matuschek", Felix Bressart as "Pirovitch", Kralik's confidant. Joseph Schildkraut as the womanising arrogant "Vadas" - so well played that you cannot help but hate him right from the beginning.
Finally William Tracy who manages to endear himself to us all with his over-confident upstart of a shop junior "Pepi Katona".
Recently re-made as "You've Got Mail" starring Tom Hanks & Meg Ryan for me is not as good as the original - although I suspect younger audiences would disagree.
If this film is on in your area over Christmas, I suggest you pour yourself a nice glass of wine, put a log on the fire and have a box of Kleenex handy.
The atmosphere of life in the Budapest shop is set up efficiently and convincingly, and the cast all settle into their roles seamlessly. As the leads, Jimmy Stewart works perfectly, of course, and Margaret Sullavan conveys the right balance of spunkiness and vulnerability. Felix Bressart is invaluable, giving perhaps the finest performance among his many character roles. In some of his scenes, he barely has to say a word to make you smile. Frank Morgan is surprisingly good in a role rather different than usual for him, Joseph Schildkraut is effectively oily as the deceitful Vadas, and the others all help out, too. Lubitsch gives all of the characters a chance to come to life without pretense, just by using simple details effectively.
It all fits together very well, moves at just the right pace, and makes you a part of the characters' world. It makes for a very enjoyable movie that holds up very well even after several viewings.
Storyline
Did you know
- TriviaEven though Margaret Sullavan was infamous for her quick temper and disdainful attitude towards Hollywood, James Stewart counted working with her as one of the great joys of his professional career. And because he knew her personally, he was more equipped than most of the cast and crew members to deal with her frequent and volatile emotional outbursts.
- GoofsWhen Klara is wrapping the wallet for her mystery boyfriend, Alfred comes into the room, and she stops to talk. However, when they both leave the room, she picks up the package and it's completely wrapped.
- Quotes
Doctor: Pardon me Mr. Katona? Precisely what position do you hold with Matuschek and Company?
Pepi Katona: Well, I would describe myself as a contact man. I keep contact between Matuschek and Company and the customers... on a bicycle.
Doctor: You mean, an errand boy?
Pepi Katona: Doctor, did I call you a pill-peddler?
- Crazy creditsOpening Card: This is the story of Matuschek and Company - of Mr. Matuschek and the people who work for him. It is just around the corner from Andrassy Street - on Balta Strreet, in Budapest, Hungary.
- Alternate versionsHas been broadcast in a colorized version.
- ConnectionsFeatured in 100 Years of Comedy (1997)
- SoundtracksOchi Tchornya (Dark Eyes)
(uncredited)
Traditional Russian folk song
Played by the cigarette case and later by the string quartet at the cafe
Details
Box office
- Gross worldwide
- $42,219
- Runtime1 hour 39 minutes
- Color
- Aspect ratio
- 1.37 : 1
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