Jordan Turner (Halle Berry) is an experienced 911 operator but when she makes an error in judgment and a call ends badly, Jordan is rattled and unsure if she can continue, but then teenager Casey Welson (Abigail Breslin) is abducted and calls 911. Jordan is the one called upon to use all of her experience, insights and quick thinking to try to help Casey escape and also to make sure the man is brought to justice.Written by
The scene with the gas station attendant being set on fire was done in a single take. See more »
The dispatch supervisor instructs Jordan to keep the victim on the line so they can issue an "Amber Alert." This would not be allowed because Amber Alerts in California must contain verified suspect info to include NAME, VEHICLE, and LICENSE PLATE. Because suspect name was not known and vehicle was cold-plated (incorrect plate for vehicle), this would go out as a BOLO (Be On the Look Out), but would not qualify as an "Amber Alert." See more »
I enjoyed this film quite a bit: it kept a good pace of tension which makes for a good thriller. The acting is good (no academy awards), and it did a good job of giving a glimpse into the operations of 911 call centers which is a fresh topic - and it did so without dragging the pace.
The main bad guy becomes ever more creepy as the plot progresses which helps build the tension. The ending takes an interesting twist which, in the moment, doesn't feel quite as out-of-character as others describe - mainly due to a good segue shot that probably took more than a few takes to get right.
The weak spots consist mainly of some CSI style technology leaps that only technology morons would buy into, and a single bit of clumsiness that just feels scripted. Unfortunately the CSI technology leaps are very popular in Hollywood (to my dismay) and the bit of clumsiness is key to the plot progression.
If one or two minor transgressions make you feel like you wasted your money, wait for it to show up on Netflix. If you enjoy a good edge of your seat thriller and can overlook the transgressions, go see it!
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