Well acted, sweet, great characters and actually really good acting. As far as a Christmas movie this one is up there. The writing was slick and was very up to date. Sure the town was a bit twee and stock but heck, it's Christmas ! The lead was very sweet and sassy and carried it off great. Freddie Prinze was really good as the dad, as was the daughter. Grandma was a hoot. I felt this was whole adventure just "worked". The frustrations were real and yes, it's a Christmas movie, but the whole thing was performed really well and there was enough " unbelievability" in it to make it believable. Just sit back and enjoy - I know we did.