Fawlty Towers: The Hotel Inspectors (1975)
Season 1, Episode 4
8/10
AHHHHHHHHH!
25 October 2020
Basil hears that some hotel inspectors are in town and suspects everyone.

This is a funny episode but you can't help for once feeing more sorry for the ones providing the service than the ones being served. One character played superbly by Bernard Cribbins is loathsome with his outrageous sense of entitlement as a paying customer.

There is a certain level of Britishness satirised in Fawlty Towers that works perfectly in the setting of the hotel industry. Usually its the outrageously bad level of service and Basil's blatant resentment towards his customers that is centre stage, but on this occasion its the ridiculous demands of the customer. What makes the madness seem plausible is that you know there are people out there with that level of expectation. Adding the possibility of an inspector showing up any minute, just makes everything funnier.

'The Hotel Inspectors' contains the usual highly organised chaos and brilliance from John Cleese. The two standout moments for me are Basil's response when asked about a table tennis table and his reaction to three guests that arrive on reception in the last few seconds.
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