The Hotel Heidelberg is located on the banks of the Neckar with a view of the Schlossberg. The house, which is valued for its special charm, is the life's work of Hermine Kramer, a former left-wing activist and now a well-known personality in the city. Although her daughter Annette now runs the business, the funky senior boss doesn't want to let go. Because of its ever-present aura, many guests come, like Dutch widower Julius Verboom, who once had happy days at the hotel. While Hermione plays the witty boss across from him, Annette has to bring his luggage into the room. She unashamedly lets her daughter feel who it is all about. But it's not just the power struggle with her stubborn mother that weighs on Annette, who is responsible for everything in day-to-day business. Her father Günter, separated from Hermine for 30 years, suffers a stroke and needs the family. Sister Flo, a winemaker by trade, does not feel able to take him in during the grape harvest on her Ayurveda farm. That's why the scientist emeritus is temporarily moving into the hotel that he once helped build. Annette's pubescent son Jeremy, who doesn't want to be told anything, also causes grief. Left alone by everyone, Annette takes a break and travels at the last minute: Let the others fix it. But after just a few days, chaos broke out in the hotel and everyone was calling for her. Annette is now making conditions for her return. She finds support in her new therapist Dr. Ingolf Muthesius, but Hermine thinks little of his profession.
—ADR Das Erste