After a late-night car accident, involving the increasingly self-destructive Luka and his badly injured latest lover, med student Harkins, flashbacks recount the troubling events leading up to the crash. A boozy holiday party at Susan's, rumors of an illicit tryst and a run-in with his depressed ex Abby all plague Luka, but it is back on duty too fast afterward his errors, notably the tragic misdiagnosis of a young man, ultimately send him racing off on a reckless ride. The ER is flooded by Christmas casualties, including a case that resonates with Luka by involving a Croatian war criminal and the survivor from the family he killed, while angry elves and Frank rowing with Jerry who should lay Sante cause innocent seasonal havoc.
—KGF Vissers