A 360 Review is when an employee is reviewed by not just his manager (as is traditional), but also by subordinates, colleagues, and (sometimes) clients. The feedback is collected by either the manager or a third party and reported back to the employee with the names of the reviewers removed.
Catherine acts fast to provide milk to offset the chilli burn - drinking cold water is never the answer. Mango juice would also work well.
Félicité Du Jeu (Natasha Thiebert) & Daniel Lapaine (Paul Bevans) also worked together on episode 9.3, Death on the Nile (2004), of Poirot (1989) as Louise Bourget & Tim Allerton respectively, as well as episodes 8.1 & 8.2 of Waking the Dead (2000) as DC Stella Goodman & Samuel Knight respectively.
DI Goodman was eating soup straight out of the pot. Very unhygienic if anyone else was to eat any.