Probation officer Paula Radnor is pilloried and suspended when convicted murderer Philip Pointer,on parole to her,kills again. On return to work her senior Marion Sharmer allocates her another lifer,Eddie Mottram,who has served ten years for strangling his girlfriend Georgia when he was seventeen. He is determined to do everything right but finds it hard to adjust to freedom,his married friends not wanting to know him and his sister Kelly being his only family support. He starts work at a garden centre and dates co-worker Jade but keeps his past a secret from her. Given her past experience Paula is harsh on him but feels she is becoming an agent of control,not a helper and agrees not to report him when he accidentally runs into his victim's father whilst visiting the murder site. After rowing with the manager of the hostel where he lives Eddie runs off and turns up at Paula's house,declaring that he is innocent of Geogia's death.