Marilyne Kane, head of the office of that sex hotline, has a sign on her desk reading "Marilyn Kane, Chief Sexecutive Officer / Dial-A-Goddess".
Gates says "These investigations are like juggling wet dynamite". Take liquid nitroglycerin (infamously unstable and dangerous), soak it into diatomaceous earth (like cat litter) and you have stable, safe dynamite. But over time the nitroglycerin can 'sweat out', and that surface nitro is once again very unstable.