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Terms and Conditions May Apply (2013)

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A documentary that exposes what corporations and governments learn about people through Internet and cell phone usage, and what can be done about it ... if anything.


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Cast overview, first billed only:
Cullen Hoback ...
Himself - Narrator
Brian Lawler ...
Himself - Typographer, Cal Poly
John Palfrey ...
Himself - Professor of Law, Harvard Law School
Harvey Anderson ...
Himself - VP Business Affairs & General Counsel, Mozilla
Zaynep Tufekci ...
Herself - Professor of Sociology, University of Baltimore
Eric Schmidt ...
Himself - Executive Chairman, Google
Siva Vaidhyanathan ...
Himself - Author, The Googlization of Everything
Eli Pariser ...
Himself - Author, The Filter Bubble
Debra Aho Williamson ...
Herself - Principal Analyst, EMarketer
Danah Boyd ...
Herself - Senior Researcher, Microsoft
Himself - Musician & Digital Rights Activist
Sherry Turkle ...
Herself - Professor of Social Studies of Science and Technology, MIT
Rainey Reitman ...
Herself - Electronic Frontier Foundation
Himself - Principal Technologist, American Civil Liberties Union
Michael Schearer ...
Himself - Computer Security Expert


Terms And Conditions May Apply examines the cost of so-called 'free' services and the continuing disappearance of online privacy. People may think they know what they give up when they click 'I Agree' on companies like Facebook and Google. They're wrong. Written by Anonymous

Plot Summary | Plot Synopsis


What you're really agreeing to, when you click "I accept". See more »


Documentary | News

Parents Guide:



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Release Date:

12 July 2013 (USA)  »

Also Known As:

Ls nouveaux loups du Web  »

Box Office

Opening Weekend:

$4,446 (USA) (12 July 2013)


$55,594 (USA) (20 December 2013)

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User Reviews

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25 September 2013 | by (United States) – See all my reviews

With the rise of the internet, and technology in general, it's no surprise in the influx of documentaries concerning internet freedoms and the legalities of businesses that operate or function heavily online. Intersecting themes with these documentaries are usually personal freedoms, human rights, and a mindset heavily emphasizing individualism and personal accountability. With the recent NSA leak and the upcoming film The Fifth Estate, focusing on WikiLeaks and the Julian Assange controversy, don't expect this topic to go away any time soon.

Terms and Conditions May Apply focuses on that lengthy, disgustingly long wall of text you're greeted with every time you register for a website, be it Facebook, Amazon, Twitter, EBay, etc. Consider iTunes, a service I have not used in about four years but one I have fond memories of. The service would update its terms and conditions roughly every five months and you'd be met with immediately when you'd try and buy a song or a piece of media after the new terms and conditions were enacted. All you had to do was check a box saying "I agree" and you could proceed with buying the song. My question: who took the time to read that gargantuan wall of text? Most of it, from what I assumed because hey, I never read it, was legal jargon and stating how I consent to not downloading or illegally distributing this property without written/expressed consent from whatever party in an absurdly verbose fashion. I didn't care and I don't think a lot of people did.

But if you were to quiz me on what I was agreeing to, I wouldn't have a clue. How ignorant is that? I couldn't tell you any website's privacy policy and I'm a member of over ten mainstream sites. Director Cullen Hoback elaborates on just what we're agreeing to and how it can be used against us.

Consider Gamestation, a website that, for one day, stated in its terms and conditions that by agreeing to this wall of text you'd be handing over your immortal soul to the site. In one day, the site collected thousands of souls. It's an obvious joke, but what if something was hidden in the terms and conditions, surrounded and barricaded by a wall of unrefined, wordy, confusing text that would have a serious impact if it was put into effect? It's a frightening thought, but it's usually a deeply subconscious thought that becomes even more hidden when you're playing that song on iTunes or updating your profile on Facebook.

The film explores privacy policies and what the government and specific companies can see on the internet. Essentially, they can see everything. The opening line of the film is a haunting one stating, "anything that has been digitized is not private and that's the scary thing." Interviews are conducted with sociologists, journalists - one of whom Barrett Brown, who has appeared in numerous internet documentaries and is now imprisoned - and many others who state that the internet has become an invaluable resource while simultaneously an intricate tool that can just as easily be used against people.

Statistics noting that companies have lost $250 billion due to fine print lawsuits and it would take you around one-hundred and eighty hours to read the privacy policies of every site you're a member of. The latter statistic reminds me of a bill that is halted in the U.S. Congress at this time called the "Read the Bills Act," which, if signed into law, would make it a requirement for Congress to, well, read the bills before they pass them. Ignore the disgusting fact that we need a bill passed for Congress to do their primary job, but what could be the reason that a bill like this needs to exist? One of my guesses is that maybe the bills are bulky and overly-long, leading to much dismay and tedium when reading and analyzing them. Perhaps this is a call for shorter legislation and terms and conditions; ones that are more simple and to-the-point rather than being daunting legal contracts that intimidate rather than inform.

Terms and Conditions May Apply is a good film, albeit far too short. Hoback makes a great case for internet activism and an internet that remains open and constructed by the people rather than by corporations and big government, and things even take a surprisingly personal turn at the end when Hoback attempts to get a word in with Mark Zuckerberg, the founder of the website Facebook. The biggest achievement of the documentary, however, is that it's seventy-nine minutes long but doesn't deserve the "pamphlet" term I assign to documentaries that take a micro-look at a macro-subject. This is more of a very organized, moderately elaborate Cliff Notes version of a subject.

Directed by: Cullen Hoback.

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