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The Call (II) (2013)

R  |   |  Crime, Thriller  |  15 March 2013 (USA)
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Ratings: 6.7/10 from 81,508 users   Metascore: 51/100
Reviews: 257 user | 282 critic | 23 from

When a veteran 911 operator takes a life-altering call from a teenage girl who has just been abducted, she realizes that she must confront a killer from her past in order to save the girl's life.



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Cast overview, first billed only:
Leah Templeton (as Evie Louise Thompson)
Female Trainee


Jordan Turner (Halle Berry) is an experienced 911 operator but when she makes an error in judgment and a call ends badly, Jordan is rattled and unsure if she can continue. But then teenager Casey Welson (Abigail Breslin) is abducted in the back of a man's car and calls 911. And Jordan is the one called upon to use all of her experience, insights and quick thinking to help Casey escape, and not just to save Casey, but to make sure the man is brought to justice. Written by napierslogs

Plot Summary | Plot Synopsis


There are 188 million 911 calls a year. This one made it personal.


Crime | Thriller

Motion Picture Rating (MPAA)

Rated R for violence, disturbing content and some language | See all certifications »

Parents Guide:





Release Date:

15 March 2013 (USA)  »

Also Known As:

The Hive  »

Filming Locations:


Box Office


$13,000,000 (estimated)

Opening Weekend:

$17,118,745 (USA) (15 March 2013)


$51,872,378 (USA) (7 June 2013)

Company Credits

Show detailed on  »

Technical Specs

Sound Mix:

| |


Aspect Ratio:

1.85 : 1
See  »

Did You Know?


Jacob Sullivan was approached to direct. See more »


Casey's arm (that was waving through the brake light hole) is already inside when the car exits the highway but in the immediately following scene, she is purposely shown pulling her arm back inside to allow her to look outside. See more »


Jordan Turner: Wave it, wave it, wave it!
See more »


References Small Soldiers (1998) See more »


Puttin' On the Ritz
Written by Irving Berlin
Performed by Taco Ockerse (as Taco)
Courtesy of Peer-Southern Productions, Inc.
See more »

Frequently Asked Questions

See more (Spoiler Alert!) »

User Reviews

A ludicrous third act holds down an otherwise intense, realistic thriller.
7 May 2015 | by (United States) – See all my reviews

The Call was an interesting watch. I don't think I've ever seen a movie build up so much tension in the first couple acts and just spiral out of control so badly in the final act. Did anyone like the end of this movie? I don't know, I tried to wrap my head around it but I just can't. Anyway The Call is about a 911 operator Jordan played by Halle Berry who gets a call from a girl who has been kidnapped by a serial killer. Turns out this is the same killer that Jordan had dealt with a few months earlier who ended up killing the girl she was on the phone with. Jordan took responsibility for her death because she inadvertently got the girl caught by calling her back on the landline which allowed the killer to hear the phone ring and ultimately find her. Since then Jordan stepped away from being an operator and took on teaching until the day the call came in about the same guy with the same MO and Jordan is the only one who can talk the girl through this delicate situation.

I love the premise of this movie - it's heavy on the dialogue but it doesn't go overboard with the drama. Everything is down-to-earth and realistic for the most part. It feels like you're genuinely watching a 911 operator help someone through a kidnapping and this is largely due to the acting by both Berry and Abigail Breslin who plays the girl in the trunk. The first couple of acts are fairly slow on action, but there are plenty of nail-biting scenes and overall tension building that keeps your eyes glued to the screen. Now, the third act kicks things into overdrive in every possible way. I won't spoil anything if you haven't seen it, but it essentially goes from Halle Berry the psychologically unstable 911 operator to Halle Berry the idiotic superhero. She starts doing things that are horribly out of character and it lessens the believability to the point where the tension falls flat. It was still fun to watch and I don't think it ruined the movie by any means, it just dampened what could've been a really effective down-to-earth thriller.

The antagonist of this movie is a mixed bag. The actor Michael Eklund is great in the role. He has played creepers before, namely the Dollmaker in Arrow which I thought he was fantastic in. Here he's your standard psychopath, or at least he starts out that way. As the movie progresses you find more things about this guy and his motive becomes really confusing. We discover that he has a shrine to his sister who died of cancer in his room, and there are pictures of what looks like an incestuous relationship between he and his sister before she died, and then it turns out he's a hair fetishist who scalps his victims while they're alive to preserve their hair and puts it on a mannequin head, presumably to keep the memory of his sister alive. All of his victims are blonde girls like his sister was so that's the only reasonable motive I can think of, but they explain it so poorly and throw all these weird character traits at the guy that it just gets confusing and weird. I'm sure the filmmakers just wanted to make him as creepy as possible so yeah I guess it worked.

Again, I really enjoyed The Call and was invested throughout, despite the drastic tone change in the final act. Seriously I have no idea what the writers were thinking with the ending but wow. There are many things you can pick apart about this movie but I rate things on how much I enjoyed them and I thoroughly enjoyed The Call. I'm not sure I'd ever watch it again, but it was gripping in the moment and I recommend it to any fan of serial killer movies or psychological thrillers.

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The ending was SO bad!! roxist
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