A manager is sent to India to oversee a staff of customer service representatives.


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2011   2010  
4 nominations. See more awards »


Series cast summary:
 Todd Dempsy (22 episodes, 2010-2011)
 Madhuri (22 episodes, 2010-2011)
 Charlie Davies (22 episodes, 2010-2011)
 Gupta (22 episodes, 2010-2011)
 Tonya (22 episodes, 2010-2011)
 Asha (22 episodes, 2010-2011)
 Rajiv Gidwani (22 episodes, 2010-2011)
 Manmeet (22 episodes, 2010-2011)
 Pinky (22 episodes, 2010-2011)
Guru Singh ...
 Ajeet (21 episodes, 2010-2011)
 Multiple Characters (Voice) / ... (21 episodes, 2010-2011)
 Lata / ... (20 episodes, 2010-2011)


Todd Dempsey works at American Novelty Company is in line to be the manager of the call center. But after attending a training seminar, he returns to discover that the Company decided to out source the call center to India. And if Todd wants to be the manager of the call center, he must move to India which he reluctantly does. And he has a hard time adjusting to their customs. And he has to deal with the assistant manager who wants to be manager, so he is doing everything to get rid of him. He meets another American assigned there, Charlie and an Australian whom he leans on. Written by rcs0411@yahoo.com

Plot Summary | Add Synopsis




TV-14 | See all certifications »


Official Sites:



Release Date:

23 September 2010 (USA)  »

Also Known As:

A számkiszervezett  »

Company Credits

Show detailed on  »

Technical Specs

Sound Mix:


Aspect Ratio:

1.78 : 1
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Did You Know?


Jessica Gower portrayed the role of Tonya, the resident office hottie, in the unaired pilot for the series. She was then replaced by Pippa Black for the remaining episodes. See more »


Mumbai is hours ahead of the central United States. In order to operate a call center that takes orders from the US during US business hours, the call center would need to be operating from about 6pm Mumbai time until 7am Mumbai time. In this show it is clear that Mid-American Novelty Call Center in operating during normal daylight hours. The movie that this series is based on actually shows the call center operating during the overnight hours. See more »


Remake of Outsourced (2006) See more »

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User Reviews

Funny Show, Needs More Time To Overcome People's False Perceptions...
19 October 2010 | by (United States) – See all my reviews

Before the first episode even aired, I've already heard from people how this show is supposed to negatively stereotype Indian people and that it's a kind of show that shouldn't be encouraged. So I started watching it with low expectations...

It's actually very, very good. Hilarious, even! My family's from the Indian continent and I watch tons of Bollywood movies, and I did not see anything that could be construed as negative stereotypes. The show got a lot of the cultural aspects and mannerism right, and the jokes I've seen have appeared in Bollywood flicks as well. But I guess in the naysayers' mind, they watch only the previews and think, "There's a lot of Indians on the show - there MUST be stereotypes going on!" This is simply NOT true. If anything, a lot of people I know are ecstatic that Indians are finally making a foray into American television - and during primetime, no less (Although I've heard there's hope the show will reflect more modernized/westernized aspects of Indian culture as well, but I think we'll get there). The Indian characters are portrayed as equals to their American counterparts, and in some cases are more sympathetic and likable while an American character (Diedrich Bader) is portrayed as being close-minded. The Indian assistant boss, Rajiv, might seem a little over-the-top and cruel, but I have seen his type of character in Bollywood flicks many times and he occasionally shows flashes of his good side (when he yelled at Madhuri to stay after work as a clever ruse to give her a place to sleep for the night).

Yes, there's the unfortunate side story of Americans losing their jobs overseas, and some who were personally affected may look at this show with disdain for that reason. They have my sympathy. That's the ugly side of free-market capitalism at work, but CEOs and stockholders who are demanding higher returns by pressuring for cheaper labor are more to blame than anyone else. Did people boycott Charlie Chaplin's "Modern Times" because manual jobs were being lost to factory machines?

Back to my point. This is a very decent show with a lot of promises as the show matures. "The Office" started off very weak and was almost cancelled, but it was given a chance and look how successful it became. Same with "Park & Recreation", it had a horrible 1st season and now it's just hilarious. Just put away whatever misconceptions you have about the show. Give it a chance. It will grow on you. We always ask TV execs to come up with more original ideas. This is it - a bold foray into the lives of people from another culture that is just as unique as it has surprisingly similar parallels with our own culture. If it fails, they'll just go back to their bland cookie-cutter shows based in LA or New York and accompanied with a cheap laugh track and all-Caucasian characters. Is that really what you want?

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