Outsourced (2010– )

A manager is sent to India to oversee a staff of customer service representatives.

Stars:

Ben Rappaport, Anisha Nagarajan, Diedrich Bader

4 nominations.

Cast

Series cast summary:
Ben Rappaport	...	Todd Dempsy (22 episodes, 2010-2011)
Anisha Nagarajan	...	Madhuri (22 episodes, 2010-2011)
Diedrich Bader	...	Charlie Davies (22 episodes, 2010-2011)
Parvesh Cheena	...	Gupta (22 episodes, 2010-2011)
Pippa Black	...	Tonya (22 episodes, 2010-2011)
Rebecca Hazlewood	...	Asha (22 episodes, 2010-2011)
Rizwan Manji	...	Rajiv Gidwani (22 episodes, 2010-2011)
Sacha Dhawan	...	Manmeet (22 episodes, 2010-2011)
Guru Singh	...	Ajeet (22 episodes, 2010-2011)
Thushari Jayasekera	...	Pinky (22 episodes, 2010-2011)
Sharmila Devar	...	Lata (20 episodes, 2010-2011)
Zerina Usmen	...	Sari Vendor (20 episodes, 2010-2011)
Christopher Riordan	...	Call Center Supervisor (11 episodes, 2010-2011)

Storyline

Todd Dempsey works at American Novelty Company is in line to be the manager of the call center. But after attending a training seminar, he returns to discover that the Company decided to out source the call center to India. And if Todd wants to be the manager of the call center, he must move to India which he reluctantly does. And he has a hard time adjusting to their customs. And he has to deal with the assistant manager who wants to be manager, so he is doing everything to get rid of him. He meets another American assigned there, Charlie and an Australian whom he leans on.

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Plot Keywords:

india | fish out of water | workplace | east meets west | novelty shop | 

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Genres:

Comedy

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Certificate:

TV-14

Details

Official Sites:

NBC [us]

Country:

USA

Language:

English

Also Known As:

A számkiszervezett

Company Credits

Production Co:

In Cahoots, Universal Media Studios (UMS)

Technical Specs

Runtime:

30 min

Sound Mix:

Stereo

Color:

Color

Aspect Ratio:

1.78 : 1

Did You Know?

Goofs

Mumbai is hours ahead of the central United States. In order to operate a call center that takes orders from the US during US business hours, the call center would need to be operating from about 6pm Mumbai time until 7am Mumbai time. In this show it is clear that Mid-American Novelty Call Center in operating during normal daylight hours. The movie that this series is based on actually shows the call center operating during the overnight hours.

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Connections

Referenced in 30 Rock: Let's Stay Together (2010)

User Reviews

Fabulous light hearted comedy

Outsourcing is touchy subject and understandably some people who directly got hurt by this business concept are mad and would remain so for sometime. But lets face it this is what is reality of the times.

If you can get past that the show is just incredible. With some clichés thrown in with quick witted repartee on those clichés from Indian/us perspective is just laugh out loud funny.

Absolutely love the show. Started laughing from first minute and after having seen 4 episodes the show has not slowed at all.

Best way to melt the days tension away in laugh.

Especially the A-Team guys are off the hook.

Would recommend to all.