1. There is no transition between present day and the clips, which makes it confusing, because, for the most part, this is a show that takes place in ONE location. This means that we will see Toby and the banker in the annex, and then cut to something happening in the main office. But it's actually a flashback, and there is no way of telling.
2. There were SOOOOOOOO many better ways to set this episode up. I mean, really, just through Toby's memories? Really? In fact, a much better way to set this up would be to actually acknowledge for once that there is supposed to be a camera crew filming their daily office lives. Maybe, we could actually see who is behind the camera, and they would show the characters a tape of some of the events that they have filmed, and we could see the characters reacting to it, which in my opinion would be hilarious.
I love this show, but i consider this to be the worst episode of all time.