7 February 2010
Larry O'Donnell, the President and C.O.O. of Waste Management, works alongside his employees, cleaning porta-potties, sorting waste at one of their recycling plants, collecting garbage from a landfill and even being fired for the first time in his life. O'Donnell's mission is to garner an up-close look at his company and workforce to see how and where improvements can be made from both an operational and morale standpoint.
Season 1, Episode 2: Hooters14 February 2010
When Coby Brooks, President and CEO of "Hooters" goes undercover in his own company, he finds himself struggling to keep up in a fast-paced kitchen and is, later, forced to take immediate action when a restaurant manager steps out of line.
Season 1, Episode 3: 7-Eleven21 February 2010
Joe DePinto, President and CEO of 7-Eleven, runs a tight ship. Joe is a no-nonsense former military man determined to make his company run as efficiently as possible. But he's going to give up his personal putting greens to work on the front-lines of his own company. By going undercover, Joe hopes to find ways to improve systems and operations for franchisees and to make 7-Eleven an even more well-oiled machine. Joe travels to Shirley, NY for his first job. This store is the biggest seller of coffee in the 7-Eleven system with over 2,500 coffee cups guzzled down everyday. His boss for the day is Dolores, a sharp lady who knows all her customers by name. After a few bumps in the road Joe starts to realize there is a lot more to making coffee than he thought, especially in such a high volume store. Joe interacts with one of Dolores' regular customers and learns that Dolores goes to dialysis twice a week and is waiting for a kidney donor. He is extremely moved by Dolores's story and also realizes that the store's secret to selling so much coffee isn't the location or type of coffee they are selling, it's Dolores herself. The next day Joe heads to a bakery in Baltimore, MD. Joe wants to check out the operation and meets Phil, a former marine who's in charge of all new trainees. Joe and Phil's task is to put fritters and other bakery items on the line to be baked. Joe struggles to keep up but Phil understands the importance of teamwork and helps him out. Phil and Joe connect as former soldiers and then head to the break room. Phil shows Joe his passion, doing artwork. Joe finds talking to Phil and getting to know him without any corporate talk a hugely enjoyable breath of fresh air. Joe's journey continues as he heads to Medford, NY to work the night shift. Joe meets Waqas, a bright and intelligent student from Pakistan, working hard to get his Bachelor's degree in America. Joe who is not used to working late at night is sluggish and tired. Waqas immediately notices th
28 February 2010
Dave Rife, the owner of White Castle, goes undercover in his own company where he accidentally ruins thousands of hamburger buns after mishandling equipment in one of his bakeries, and also discovers low morale among his employees at a local factory.
14 March 2010
Bill Carstanjen, COO of Churchill Downs, Inc., the corporation famously known for its Kentucky Derby, goes undercover at his own racetracks where he faces his fear of horses head-on, and is unable to hold back tears after working for one employee.
21 March 2010
Michael Rubin, CEO of the billion dollar e-commerce giant GSI, which provides customer service and product shipments for online orders to numerous top U.S. retailers, goes undercover in his own company where he discovers that rushing through a task can result in injury to others, and that his packing and shipping skills are not up to company standards.
28 March 2010
Joel Manby is a former big cat in the auto industry who has settled down into the wholesome and fulfilling job as CEO of Herschend Family Entertainment. He'll give up his executive office and expensive account to work on the front lines of his own company. By going undercover, Joel hopes to get a closer look at how the recession is affecting his employees and to really see how it is to work on the front lines. Joel travels to Stone Mountain, GA for this first job. Joel's boss for the day is Captain Howard, a duck boat driver and entertainer at the Ride the Ducks attraction. Here, Joel sees what a great entertainer Howard is and is pleased to see he's making so many kids and families happy at the park. Joel realizes that other tours from other areas should see Howard's tour and vice versa; he thinks the other Ride the Ducks operations could learn a lot from one another. The next day Joel heads to Silver Dollar City in Branson, MO. Here, Joel meets a young man who is extremely enthusiastic and dedicated to his job in customer service. They start out working the front gates and the stroller booth, then head to lunch. In the break room, Joel learns Albert's passion is theme parks and designs roller coasters in his spare time. Albert wants to go to school but can't afford it if he's not working, but when he is working he often doesn't have time for school. Joel is extremely impressed with Albert's drive and dedication, and even sees a little bit of himself in Albert. Joel's journey continues at Silver Dollar City at 3:30 in the morning. He's up and ready to work washing the streets of Silver Dollar City with Richard. Joel struggles with the job and Richard critiques his work along the way, determined to get the park clean. While working, Joel and Richard talk about their lives and find out they've both adopted children. Richard also shares that he lost his house in a flood a few years ago and is still trying to rebuild his home. Joel is inspired by Richard's persevera
4 April 2010
President and COO of Roto-Rooter Rick L. Arquilla goes undercover in his own company and finds himself overwhelmed with emotion while working alongside several employees who force him to reflect on his past as well as his future legacy as the boss of their company.
11 April 2010
Chris McCann, President and COO of 1-800-FLOWERS, America's largest florist and online gift shop, goes undercover where he is shocked by customers' perception of their brand and is later forced to reveal his true identity - a first for the series.
26 September 2010
Steve Joyce, the President and CEO of Choice Hotels International, one of America's largest hotel chains, goes undercover in order to see firsthand if the Choice franchisees are living up to the Choice standards.
3 October 2010
Kim Schaefer, the CEO of Great Wolf Lodge, North America's largest chain of indoor water park resorts, goes undercover in her own company, posing as a stay-at-home mom returning to the workforce.
Season 2, Episode 3: DirecTV10 October 2010
Mike White, the President and CEO of DirecTV, goes undercover posing as an out-of-work salesman looking for a new line of work.
17 October 2010
Merging three airlines together under as the rebranded Frontier Airlines has been an overwhelming challenge for both executives and frontline employees. President, CEO and father of eight, Bryan Bedford, has chosen to go undercover in the new iteration of his company to help it succeed as a small airline competing with the "big guys."
Season 2, Episode 5: NASCAR24 October 2010
Steve Phelps, Senior Vice President and Chief Marketing Officer for NASCAR, the sanctioning body for the #1 spectator sport in the U.S., goes undercover with one of the sport's pit crews, participating in an exhausting training session, and also struggles to keep pace working alongside a ground's crew preparing for one of NASCAR's biggest races at the famed Daytona International Speedway.
Season 2, Episode 6: Chiquita31 October 2010
Fernando Aguirre, the Chairman and CEO of Chiquita Brands International, one of the largest producers and distributors of fruits and vegetables in the world and parent company of Fresh Express, goes undercover in his own company posing as an immigrant seeking the American dream.
7 November 2010
Todd Ricketts, a co-owner of the Chicago Cubs, one of America's most beloved sports teams, goes undercover posing as an out-of-work roofer looking for a new line of work.
14 November 2010
Steven Foster, Co-Founder and CEO of Lucky Strike Lanes, one of the nation's largest chains of upscale bowling alleys, takes an emotional trip inside his own company where he hits the streets as a walking bowling pin to drum up business, experiences a heavy heart when interacting with his employees, and has a heavy hand when working the bar.
Season 2, Episode 9: Subway21 November 2010
Don Fertman, the Chief Development Officer for Subway restaurants, one of the world's largest food franchises, goes undercover where he must learn the endless sandwich combinations while being trained by one of the toughest, no-nonsense employees ever.
5 December 2010
Henrik Slipsager, the President and CEO of ABM, America's number one provider of building maintenance and facility services, goes undercover posing as a Dutch immigrant seeking a new career in the land of opportunity.
12 December 2010
John Fuller, President and CEO of Johnny Rockets, one of the nation's largest chains of retro-themed restaurants, goes undercover to work in a restaurant for the first time in his career. During his undercover stint, he fails his first taste test when tasked with preparing one of the company's signature hamburgers, and also panics when he thinks his cover has been blown.
2 January 2011
Kevin Sheehan, the CEO of Norwegian Cruise Line, one of the world's largest cruise companies, goes undercover posing as an unemployed cab driver competing against another contestant for an open position within the company. Kevin comes from a blue-collar family in Manhattan and worked as a taxi driver to pay his way through college.
Season 2, Episode 13: UniFirst9 January 2011
Ron Croatti, President and CEO of UniFirst Corporation, one of North America's largest producers of work wear and uniforms, goes undercover posing as a former shop owner competing against another retired worker for the one open job in the company. Ron has a lot at stake: as an immigrant Italian, Ron's grandfather began the company over 75 years ago, washing uniforms while his grandmother pressed!
Season 2, Episode 14: Belfor16 January 2011
BELFOR provides post-disaster relief and reconstruction services after fires, earthquakes, hurricanes and other natural disasters. Its CEO, Sheldon Yellen, is proud of keeping his employees employed through the economic crisis by immediately enacting a wage and hiring freeze. Now he is going undercover as a former insurance salesman to ensure his employees are being treated well.
20 February 2011
Denny Slagle, President and CEO of Mack trucks, one of the most historic manufacturers of heavy duty vehicles in the world, goes undercover as an out of work subcontractor competing with a woman for a job at Mack trucks. Growing up next to a city dump in the mountains of North Carolina, Denny learned about hard work from his father and is eager to ensure he is doing right in his new role as CEO.
6 March 2011
The mayor of Cincinnati, Mark Mallory, becomes the first elected official to go undercover as he trades in his key to the city for a stint as a municipal employee, working as a mechanic repairing public transportation vehicles and a sanitation worker whose job entails removing roadkill from the streets.
13 March 2011
Rich McClure, the CEO of United Van Lines, the nation's largest moving company, asks his wife to assist him during one of his undercover jobs. Meanwhile, the boss' moving team fears he won't make it through the physically demanding task of wrapping, packing and loading an entire move.
Season 2, Episode 18: MGM Grand20 March 2011
Scott Sibella, President and COO of the MGM Grand in Las Vegas, goes undercover within the walls of the second-largest hotel in the world and faces a group of rowdy gamblers who are quick to point out his shortcomings as a dealer. Meanwhile, the boss also becomes frustrated with the slowness of their computer system while attempting to check-in guests.
Season 2, Episode 19: Synagro27 March 2011
Bill Massa, the President and CEO of Synagro, the largest wastewater treatment company in America, goes undercover posing as a former employee of a company that damaged the environment training with environmentally friendly companies.
Season 2, Episode 20: Baja Fresh10 April 2011
David Kim, the CEO of Baja Fresh, the leading fast-casual chain in Mexican dining in the United States, goes undercover posing as a contestant who is competing for one position within the company. Immigrating to America from Korea was hard on David's family when he was growing up.
17 April 2011
Shelly Sun, the CEO and co-founder of BrightStar Care, a full-service, private healthcare company serving more than 10,000 families in the United States, goes undercover posing as a former administrative assistant who is now looking for a job in healthcare
1 May 2011
Tim White, the chancellor of UC Riverside, one of Southern California's largest universities, goes undercover posing as a participant in a documentary about the University of California school system.
15 January 2012
The Chairman and CEO of Diamond Resorts International ignites a fire on a dangerous assignment.
22 January 2012
Dina Dwyer-Owens, Chairman and CEO of the Dwyer Group, the parent company for Mr. Rooter and other national repair brands, embarks on a grueling undercover experience where she works as a plumber, hauls water heaters, fixes ovens and works alongside a grounds crew. Meanwhile, the boss is also shocked to discover one of her franchises isn't following a company policy.
29 January 2012
Rick Tigner, President of Kendall- Jackson Wine Estates, causes a shutdown when he struggles to maintain pace on a bottling line, and is shocked by comments made by a delivery driver.
17 February 2012
Rick Silva, President and CEO of Checkers & Rally's, one of the nation's largest fast food chains, serving more than two million hamburgers a week, travels to the front lines of his industry, where he's forced to make a drastic decision regarding one of his restaurants.
24 February 2012
The CEO of American Seafoods must sink or swim when he tackles the dangerous work of a deckhand.
2 March 2012
An Employee's lack of southern hospitality frustrates the Chief Talent Officer or Popeyes Louisiana Kitchen.
9 March 2012
The CEO of Oriental Trading Company puts the festivities on ice after receiving complaints from several unhappy employees.
30 March 2012
The boss of Yankee Candle's knack for customer service puts his undercover mission in jeopardy.
6 April 2012
The boss of TaylorMade Gold Company breaks his cover when one of his employees takes a special interest in him.
13 April 2012
The boss of Budget Blinds gets tangled up, hit on and insulted.
27 April 2012
The boss of Philly Pretzel Factory is forced into action after one franchise owner goes rogue.
4 May 2012
The boss of FASTSIGNS International learns first-hand how difficult the design and manufacturing of their product can be.
Season 3, Episode 13: MasTec11 May 2012
The boss of MasTec receives an explosive surprise while heading down a manhole.
2 November 2012
Modell's Sporting Goods CEO, Mitchell B. Modell, works undercover at his company.
9 November 2012
Tilted Kilt president Ron Lynch works undercover at his restaurants.
16 November 2012
Cinnabon president Kat Cole works undercover at her company.
30 November 2012
For the first time ever, a former boss, Stephen Cloobeck of Diamond Resorts, returns for a second round undercover at his company.
Season 4, Episode 5: Postnet7 December 2012
Steve Greenbaum, the CEO and founder of PostNet, undergoes a drastic transformation to get an inside peek at his company.
Season 4, Episode 6: Mood Media4 January 2013
Lorne Abony, CEO of Mood Media, undergoes a drastic transformation, adding tattoos and fresh threads for a hipster disguise undercover.
11 January 2013
Eagle Scout Jim Rodgers, Chairman and CEO of Kampgrounds of America (KOA), hits the road in an RV for his trip undercover.
18 January 2013
Paul Damico, President of Moe's Southwest Grill, gets tatted up and journeys undercover to take an inside peek at his restaurant franchise.
1 February 2013
Sara Bittorf, the Chief Brand Officer of Boston Market, is sent on a crucial assignment undercover by the CEO of the company.
22 February 2013
Toby Bost, CEO of O'Neill Clothing, transforms himself from surfer dude to a "corporate kook" for his trip as an undercover boss.
8 March 2013
Andy Wirth, CEO of Squaw Valley, hits the slopes for a journey undercover and olympic gold medalist Jonny Moseley helps.
Season 4, Episode 12: Fatburger5 April 2013
Fatburger boss, Andy Wiederhorn, goes from an inmate to CEO and finds second chances are for more than just the employees.
Season 4, Episode 13: ADT15 March 2013
Tony Wells, CMO of ADT Security Services, adds a thick beard for his undercover disguise. A salesman schools the boss on dressing for success.
26 April 2013
Eric Casaburi, the founder of Retro Fitness, tackles some heavy lifting of his own on this all new Undercover Boss journey.
Season 4, Episode 15: Orkin3 May 2013
John Wilson of Orkin goes from President to Exterminator. He breaks out a bee keeper suit and its boss vs. cockroaches in a battle to the death.
10 May 2013
Undercover Boss catches up with some of our most epic employees including Veronica, Angel, Ronnie, and the foul-mouthed Jacqueline.
17 May 2013
Undercover Boss catches up with some of our most epic Bosses including Mitchell Modell, Steven Cloobeck, Rick Tigner, Rick Silva, and Coby Brooks.
Season 5, Episode 1: Twin Peaks27 September 2013
Season 5, Episode 2: Loehmann's4 October 2013
Loehmann's CEO Steven Newman goes under cover at the New York-based department store.
Season 5, Episode 3: Donato's11 October 2013
The CEO of ''Donatos'' goes undercover in her family business.
18 October 2013
Season 5, Episode 5: Menchie's25 October 2013
1 November 2013
8 November 2013
15 November 2013
22 November 2013
13 December 2013
17 January 2014
31 January 2014
Season 5, Episode 13: Utah Jazz28 February 2014
7 March 2014
Season 5, Episode 15: Sky Zone14 March 2014
14 December 2014
The boss of True Value goes undercover.
21 December 2014
28 December 2014
CEO/Founder Doug Guller of Bikinis Sports Bar & Grill, who welcomes controversy and proudly refers to his chain of restaurants as "breastaurants", investigates what is happening on the front lines of his restaurants. While undercover, Guller contends with a troublesome employee who not only refuses to don the uniform's bikini top, but also over-serves an intoxicated person. (TV-PG D, L)
Season 6, Episode 4: Maaco2 January 2015
9 January 2015
Season 6, Episode 6: EmpireCLS16 January 2015
23 January 2015
25 January 2015
30 January 2015
6 February 2015
CEO of Armando Montelongo Companies, Armando Montelongo himself, deals with everyday life of his employees at work and as an undercover boss. Watch as he tries to conceal his identity as an electrician, a call center agent and more.
13 February 2015
15 February 2015
The family behind Peavey (amps, mice and guitars) send one of their own, Kyle Simmons, undercover as Courtland Gray. After visiting the Peavey store located on the legendary Sunset Blvd in Hollywood, California and a live concert that ends in a disaster because of sub par product parts. Leaving The bright lights of Hollywood behind him Kyle heads back to the Peavey plant in Meridian, Mississippi to try and figure out the reason behind his legendary company now seeing such a drastic decrease in quality, Can he save his families company, restoring the Peavey name and find a way to help the employees that have been with them from the beginning ..
Season 6, Episode 13: Vivint20 February 2015
20 December 2015
Buffalo Wings & Rings CEO Nader Masadeh goes undercover to find out how his blossoming franchise is going in hopes of more expansion. Along the way he finds good employees and one bully who needs to be dealt with.
27 December 2015
3 January 2016
8 January 2016
Season 7, Episode 5: YESCO15 January 2016
22 January 2016
29 January 2016
5 February 2016
15 May 2016
Identical twin brothers Ashley and Brandon Wright, co-owners of Hamburger Mary's, a flamboyant franchise of LGBT-friendly restaurants that serve gourmet burgers and cocktails, along with drag shows and nightly entertainment, each work undercover as the other watches via a live video feed.
20 May 2016
22 May 2016
22 May 2016
21 December 2016
21 December 2016
28 December 2016
4 January 2017
11 January 2017
18 January 2017
Season 8, Episode 7: Taco Bueno28 April 2017
Season 8, Episode 8: Associa5 May 2017
12 May 2017
Darius Rucker. Musician Darius Rucker travels to Austin, Texas, where he goes undercover to run an open mic night, work as a roadie, and walk the city's famous Sixth Street in search of a talent. Curt and Hannah, Jocelyn, and Damiyr.
19 May 2017
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