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Undercover Boss 

Bosses of chain businesses go undercover to their own stores in various locations and various jobs around the store and interact with the employees. Depending on the employee's impression, ... See full summary »

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Airs Sat. Dec. 16, 6:00 PM on CNBC

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Won 2 Primetime Emmys. Another 9 wins & 15 nominations. See more awards »
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Cast

Series cast summary:
Mark Keller ...
 Announcer / ... 83 episodes, 2010-2017
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Storyline

Bosses of chain businesses go undercover to their own stores in various locations and various jobs around the store and interact with the employees. Depending on the employee's impression, it will prove to the boss how important the job is to them.

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Genres:

Reality-TV

Certificate:

TV-PG
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Release Date:

7 February 2010 (USA)  »

Also Known As:

El jefe  »

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16:9 HD
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Did You Know?

Goofs

In ads for the series, the title style of the camera pointing down at the cityscape is used. In addition to the time slot being called out, casting a shadow on a building, two birds are added flying by. The birds are in silhouette, flying in an orientation traditional for a level-to-horizon camera shot, not for one pointing straight down where you should see both wings at all times. See more »

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User Reviews

 
Bosses who know the cost of everything and the value of nothing
3 November 2014 | by See all my reviews

It's curious to see the interplay between the high-flying bosses and the enthusiastic junior employees. Often the bosses are unfit to do the jobs and often they are just going about the motions, not even pretending to be worried that their menial job is on the line.

I don't know whether to blame the show or the culture of North America, but I find it distasteful when the bosses reveal themselves and give out gifts at the end. Having a CEO tell you that you did a really good job should feel special; that's all that really needs to happen. Instead, they want to out-do Oprah and give employees holidays, cars etc. I once even saw one of these bosses give a worker 2 promotions. How does one keep morale in the rest of the team when they know that just because the boss stumbled across this guy, he got promoted from under them to above them?

The problems revealed are often along the lines of "yeah, this has been a problem for a while, but management doesn't care". Going undercover shouldn't really be necessary for that kind of problem.


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