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Telephone Behaviour: The Power and the Perils (1986)

Video  -  Short  -  1986 (UK)
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Examination of the pitfalls of using the telephone, with suggestions for overcoming them. Intended for staff training.

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Diane Fletcher
Stephen Moore
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Examination of the pitfalls of using the telephone, with suggestions for overcoming them. Intended for staff training.

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1986 (UK)  »

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