When jacks boss comes in to talk to him he has his right hand holding the phone he then puts his left hand up to hold the phone but in the next scene he is holding with his right hand again.
Fumbling, Bumbling, Idiots (FBI): Spade, an armed FBI agent, fails to take action against the gun thug after he pulls. Next, she had several opportunities to disarm him- such as when she left the restroom. Finally, when a shot is heard during a hostage situation, law enforcement protocol is to immediately breach the premises- yet here no one does anything.