A folder containing the 1991 suggestion box submissions from the JW Marriott Desert Springs Resort & Spa (Palm Desert, CA) was discovered this week at the Marriott corporate document storage facility in Bethesda, Maryland. The text of each is transcribed below, including the name of the person submitting, if given.
Ted K.-Enjoying our stay but lobby needs more security. Constantly seeing unsupervised high school kids behaving inappropriately. My daughters can barely walk around this place for two seconds before this blonde Ferris Bueller wannabe and his sidekick Ponch with muscles are ogling and following them like two sailors who just got home from Desert Storm. I tried to tell the manager David but he barely listened to me.
Azadeh F.-Room is modern and lovely. Only suggestion more security by poolside. Teenagers with no adults watching them, kissing each other and more. I saw one of the teens violently push the head of another woman under the water and for some reason the manager (not sure his name but I'm pretty sure it was him) is in the pool with guests not even doing anything about it. We have been coming here for years but if it keeps being like this we will stay at the Westin.
Zack M.-More airobix clases! the teacher is hotter then Paula Abdul, I just got hear but I am in room 169 if she can give me a pryvitt lesion.
Angie C.-TREAT EVERYONE THE SAME! First I get told by the manager to move out of my lounge chair at the pool because some VIP needs it. Then it happened AGAIN on the golf course, we had to wait an extra 25 MINUTES for another cart after this guy shows up way later than we did. The golf pro kept calling him "king" it was so weird. I think he might be a scammer because I overheard someone in the pro shop say he was from Lichtenberg and I don't even think that is a country but when I get back home I am totally checking my World Book Encyclopedia. This is no way to treat a Pewter-level rewards member.
Ted K.-Enjoying our stay but lobby needs more security. Constantly seeing unsupervised high school kids behaving inappropriately. My daughters can barely walk around this place for two seconds before this blonde Ferris Bueller wannabe and his sidekick Ponch with muscles are ogling and following them like two sailors who just got home from Desert Storm. I tried to tell the manager David but he barely listened to me.
Azadeh F.-Room is modern and lovely. Only suggestion more security by poolside. Teenagers with no adults watching them, kissing each other and more. I saw one of the teens violently push the head of another woman under the water and for some reason the manager (not sure his name but I'm pretty sure it was him) is in the pool with guests not even doing anything about it. We have been coming here for years but if it keeps being like this we will stay at the Westin.
Zack M.-More airobix clases! the teacher is hotter then Paula Abdul, I just got hear but I am in room 169 if she can give me a pryvitt lesion.
Angie C.-TREAT EVERYONE THE SAME! First I get told by the manager to move out of my lounge chair at the pool because some VIP needs it. Then it happened AGAIN on the golf course, we had to wait an extra 25 MINUTES for another cart after this guy shows up way later than we did. The golf pro kept calling him "king" it was so weird. I think he might be a scammer because I overheard someone in the pro shop say he was from Lichtenberg and I don't even think that is a country but when I get back home I am totally checking my World Book Encyclopedia. This is no way to treat a Pewter-level rewards member.
