- Esme's continued patronage of Monica arouses the jealousy of other maids and tempers are frayed because a bout of illness has laid several staff low, including the austere house-keeper Mrs. Harvey. Sarah steps into the breach as her replacement and tells Marcus he should respect the staff as human beings. However he teases her and accuses her of double standards for regarding Monica as acting above her station. Mr. Collins, whose son Paul was shot for cowardice in the war, is duped out of his savings by two young swindlers claiming to be collecting for a fund to enable another family whose son was shot for cowardice to legally challenge the decision. He goes to pieces and tries to burn his son's belongings. Stephen and Kate, a maid who knew Paul, calm him down and afterwards Stephen explains to Kate that some of the so-called cowards were under real duress and that she should not judge them. He and Marcus track down the thieves and get Mr. Collins' money back.—don @ minifie-1
- The hotel's head porter, Jacob Collins, is approached by two young men who served in the war with his dead son Paul. They tell him that Paul's execution for cowardice was a travesty of justice and they are collecting funds to support a court challenge for another family that is trying to clear their son's good name. If they are successful, it might open the door to rehabilitate Paul's reputation as well. Jacob gives them his life savings - £120 - but subsequently learns he has been scammed. The ensuing crisis of conscience leads him to a number of irrational acts but Marcus Bannerman forcefully intervenes on his behalf. Housemaid Monica Jones goes out for an evening with Miss Harkness but is taken to task by her workmates - and Sarah Bannerman - for acting above her station. Kate Morris meanwhile finds young Stephen Bannerman drunk on the street and makes sure he gets home safely.—garykmcd
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