Over his wife's objections, Basil hires his usual firm of incompetents (O'Reilly's) to do some carpentry work in the hotel lobby. With both Basil and Sybil out for the afternoon, they leave Polly in charge. She decides to have a nap, leaving the English-challenged Manuel in charge. When Basil returns, he finds a solid wall where once stood doors to the dining room and still no door to the kitchen per his work order. Sybil takes an I-told-you-so attitude and insists he hire a qualified builder to fix the mess, but Basil decides to get O'Reilly back to right the wrong, but he still makes a mess of it as well. Written by
Did You Know?
Basil tells his guests that they must go to "The Gleneagles" for their dinners. This is a reference to the Hotel Gleneagles which Donald Sinclair, the hotel manager on which John Cleese
based Basil Fawlty, ran in Torquay, the town where Fawlty Towers is set. See more
When Basil is angry that the doors have got mixed up, he knocks Manuel's head against the wall where the dining room door was but Manuel is just kicking the wall to make the sound. See more
What else is there to do?
Referenced in The John Cleese Interview
Dance of the Sugar Plum Fairy
Composed by Pyotr Ilyich Tchaikovsky See more